Refund policy
All Sales Are Final... No Refund No Return Non Transferable on all products and classes.
1. Payment Required Before Services Begin
Payment in full is required before I GOT THE JOB! LLC Professional Services begins work on an order.
I GOT THE JOB! LLC Professional Services does not begin work, prepare customized documents, conduct consultations, or provide completed customized work before payment has been received and successfully processed.
For customized professional services, work will not begin until payment has been received and the required client information and documents have been submitted.
Submitting an inquiry, intake form, documents, or other information does not constitute acceptance of an order or require I GOT THE JOB! LLC Professional Services to begin work before payment is received.
Completed customized work will not be released or delivered until payment has been received in full, unless a different payment arrangement has been expressly agreed to in writing before work begins.
2. Customer Responsibility Before Purchasing
Customers should carefully review the applicable service description, price, requirements and turnaround information, before purchasing.
Customers are responsible for providing complete, accurate, current, and timely information and documents required to perform the purchased service.
Customers should gather all required information and documents before submitting their order.
Customers should not submit an order until they are prepared to provide all information necessary to complete the requested service.
Submitting information in multiple messages or providing substantial additional information after work has begun may result in delays, additional correspondence, additional revisions, or additional fees when the requested work falls outside the original service purchased.
3. Customized Professional Services
Customized professional services may include career, employment, document preparation, administrative, consultation, and other professional services specifically described on the applicable product or service page.
Payment in full is required before work begins.
Because customized services require time, preparation, labor, and customization specifically for the customer, payments for customized professional services are generally nonrefundable once work has begun, except where a refund is required by applicable law or otherwise agreed to in writing.
A customer may not request a refund solely because the customer changes their mind after customized work has begun.
4. Resume Services
Payment in full is required before I GOT THE JOB! LLC Professional Services begins work on a resume.
The customer is responsible for providing complete and accurate information, employment history, education, certifications, job announcements, existing resumes, and other applicable documentation needed for the purchased service.
I GOT THE JOB! LLC Professional Services will not begin preparing a resume before payment is received.
A completed resume will not be released or delivered before payment is received in full.
Once payment has been received and work has begun, the payment is generally nonrefundable, except where a refund is required by applicable law or otherwise agreed to in writing.
5. Resume Revisions
For eligible resume services, customers may request reasonable revisions within 3 calendar days after delivery.
The revision period is intended for corrections, omissions, or reasonable changes based on information originally supplied by the customer and within the scope of the purchased service.
The revision period does not create an unlimited right to request additional work or create a substantially different resume.
Additional fees may apply when a request involves:
- A new job target.
- A different career field.
- A different job announcement.
- Significant new employment, education, certification, or professional information.
- Documents or information that were not provided before the original work began.
- Substantial rewriting.
- A substantially different document.
- Work outside the purchased service package.
Customers are responsible for reviewing the completed resume and submitting applicable revisions within the 3 calendar day revision period.
6. Digital Products
Digital products may include ebooks, guides, templates, downloadable materials, courses, instructional materials, and other electronically delivered products.
Unless otherwise stated on the applicable product page, digital products are generally nonrefundable after delivery, download, or access, except where a refund is required by applicable law.
If a customer experiences a legitimate technical problem preventing access to a purchased digital product, the customer should contact us so that we can investigate the issue and, when appropriate, provide access to the purchased product or another appropriate resolution.
7. Tax Preparation and Tax Form Assistance
Payment in full is required before tax preparation or other substantive tax assistance begins.
Customers are responsible for providing complete and accurate information and documentation.
Once preparation or other substantive work has begun, payment is generally nonrefundable, except where a refund is required by applicable law or otherwise agreed to in writing.
I GOT THE JOB! LLC Professional Services does not guarantee a particular tax refund, tax liability, tax outcome, processing time, audit outcome, or decision by any federal, state, or local taxing authority.
8. Notary and Notary Signing Agent Services
Payment may be required at the time of booking or before the scheduled appointment, depending on the service.
Customers should provide cancellation or rescheduling notice as soon as possible.
If an appointment is canceled before travel or before substantive work begins, refund or rescheduling eligibility will depend on the applicable service terms.
Once travel has begun, the notary has arrived at the appointment location, documents have been prepared, or the appointment or signing has begun, applicable fees may be nonrefundable to the extent permitted by law.
Travel fees, printing fees, scanback fees, witness fees, after hours fees, UPS, USPS and FedEx drop offs, and other disclosed fees are nonrefundable once the applicable expense or service has been incurred.
9. Appointment Cancellations and Rescheduling
Customers should contact I GOT THE JOB! LLC Professional Services as soon as possible when they need to cancel or reschedule an appointment.
Rescheduling is subject to availability.
Any cancellation fee or other charge applicable to an appointment will be disclosed before purchase or booking when applicable.
10. Physical Products
If physical products are offered through the Shopify store, the applicable product listing will state whether the item is eligible for return, exchange, or refund and will provide any applicable return period and conditions.
This policy does not limit rights provided by applicable law for defective, damaged, incorrect, or improperly delivered merchandise.
11. Errors or Service Concerns
If a customer believes there is an error in a completed service, the customer should contact us promptly.
We will review the concern to determine whether it falls within the original scope of the purchased service.
When appropriate, we may correct an error or provide a reasonable revision rather than issue a refund.
12. Refund Requests
All Sales Are Final... No Refund No Return Non Transferable on all products and classes.
13. No Guarantee of Employment or Third Party Outcome
Purchasing a service from I GOT THE JOB! LLC Professional Services does not guarantee employment, an interview, a promotion, a specific salary, a particular tax outcome, or any other outcome controlled by an employer, government agency, tax authority, or other third party.
Our services are provided based on the information supplied by the customer and the scope of the service purchased.
14. Policy Changes
I GOT THE JOB! LLC Professional Services may update this policy from time to time.
The applicable policy and service terms presented to the customer at or before the time of purchase will apply to the transaction, subject to applicable law.
Any material changes will be posted on the website with an updated effective date.
15. Contact Information
I GOT THE JOB! LLC Professional Services
Sealing Your Success
Email: Lesa@igotthejobllc.com
Effective Date: September 18, 2026